Terms of service

These Terms of Service govern your use of martin-max.com and purchases from MartinMax. By visiting the website or placing an order, you agree to these terms, our Privacy Policy, Shipping Policy, and Return and Refund Policy.

You must provide accurate billing, shipping, and contact information and be legally capable of entering into a purchase agreement. You may not use the website for unlawful, fraudulent, abusive, or unauthorized purposes.

Product descriptions, images, prices, availability, specifications, and estimated delivery times may change. We make reasonable efforts to display information accurately, but colors and packaging may vary. We may limit quantities, reject or cancel an order, or correct an error. If we cancel a paid order, the affected amount will be refunded.

Prices are shown in the currency displayed at checkout. Applicable sales taxes and shipping charges are calculated at checkout. Unless checkout expressly states that import duties and taxes are prepaid, the recipient may be responsible for customs charges assessed by the destination country.

Orders may be sourced from and fulfilled through suppliers and logistics partners in China. Delivery estimates are not guarantees and may be affected by supplier processing, customs, carriers, weather, holidays, address errors, or events outside our reasonable control. See our Shipping Policy for details.

Returns, cancellations, damaged items, and refunds are handled under our Return and Refund Policy. Nothing in these terms limits rights that cannot legally be excluded under applicable consumer law.

All website content, branding, text, graphics, photographs, and other materials are owned by or licensed to MartinMax and may not be reproduced or commercially exploited without permission. Third-party services, payment providers, carriers, and links may be subject to their own terms.

To the extent permitted by law, MartinMax is not liable for indirect, incidental, special, or consequential losses arising from use of the website or products. We do not exclude liability that cannot legally be excluded.

These terms are governed by the laws applicable in New Brunswick, Canada, without limiting mandatory consumer protections that apply where you live. We may update these terms by publishing a revised version on the website.

Questions may be sent to sales@martin-max.com or by mail to MartinMax, 1 Market Square, Unit 205, Saint John, New Brunswick E2L 4Z6, Canada.